Tack för ditt mejl. Jag förstår int

Tack för ditt mejl. Jag förstår inte riktigt varför man per post måste skicka in den rosa kopian
”Tatbestandsaufnahme”. Är det verkligen nödvändigt och till vilket syfte? Ni har ju ert eget original. Räcker inte redan inskickad fotokopia? Verkar som onödig byråkrati som ytterligare fördröjer ärendet. Ni ska ju lägga ner Autozug-verksamheten i år p g a det blir för dyrt att höja säkerheten på era vagnar (bl a många stölder ur bilarna?). All ”pappersexcercis” blir därmed ett minne blott, eller hur?

Har inte uppfattat att man inom tre dagar till er skriftligen måste anmäla förlust av eventuellt förlorade ägodelar. Vi var arga och lite chockade i Hamburg och ville bara köra hem så fort som möjligt. Fick också beskedet av er personal att vi kunde återkomma senare om vi upptäckte något mer som stulits. Väl hemma söndag 25/10 konstaterade vi att Samsungs tablet med tillbehör (allt i en plastpåse), som hade varit nedpackad i en av väskorna, också var borta. Likaså saknades ”P-automatbörsens” sedlar som alltid ligger i handskfacket. Så hur ska man kunna anmäla detta i tid när bara er bekräftelse tog fyra dagar att komma fram?

Stöldanmälan (inkl Samsung och kontanter) här i Sverige gjordes så fort det fanns möjlighet, dvs på måndag 26/10, vilket också framgår av IF-kopian ni fick. Detta kan ni gärna kontrollera hos mitt försäkringsbolag. Sedan att deras regler begränsar värdet till bara SEK 600,00 (vilket inte medger någon ersättning tack vare mingränsen för utbetalning på SEK 1.500,00) är naturligtvis bara att beklaga.

Beträffande kontanterna, kan jag få ersättning för de SEK 300,00 i sedlar (svenska mynten fanns kvar) som låg i ”parkeringsbörsen”? Önskar för övrigt få all ersättning utbetald i svenska kronor, inte i euro.

Resultat (engelska) 1:

Thank you for your email. I don't really understand why one by mail must submit the pink copy"Tatbestandsaufnahme". Is it really necessary and to what purpose? You have your own original. Is not enough already submitted photocopy? Seems like unnecessary bureaucracy that further delaying the case. You'll put down Train operations this year because it would be too expensive to increase the safety of your wagons (including many thefts from cars?). All "pappersexcercis" thus becomes a thing of the past, right?Has not understood that, within three days in writing you must report the loss of possibly lost possessions. We were angry and a little shocked in Hamburg and just wanted to drive home as soon as possible. Was also told by your staff that we were able to come back later if we discovered something more stolen. Once back Sunday 25/10, we noted that Samsung's tablet with accessories (all in a plastic bag), which had been nedpackad in one of the bags, also was gone. Similarly, the absence of "P-automatbörsens", which is always in the glove compartment. So how are you supposed to be able to notify in time when only your confirmation took four days to arrive?Theft report (incl. Samsung and cash) here in Sweden was made as soon as there was the possibility, that is, on Monday 26/10, as shown by the IF the copy you got. This may please feel free to check with my insurance company. Since their rules limiting the value of just SEC 600.00 (which does not admit any replacement thanks to mingränsen for the payment of USD 1500, 00) is, of course, only to regret.As regards the cash, can I be reimbursed for the SEC 300.00 in bills (Swedish coins were left) in "parking stock exchange"? Wish incidentally get all compensation paid in Swedish kronor, not in euros.

Resultat (engelska) 2:

Thank you for your e-mail. I do not really understand why by mail must send the pink copy
"Tatbestandsaufnahme". Is it really necessary, and to what purpose? You've got your own original. Not enough already submitted photocopy? Seems like unnecessary bureaucracy that further delaying the matter. You're supposed to put down Autozug business this year because it is too expensive to increase security on your behalf (eg numerous thefts from cars?). All "pappersexcercis" thus becomes a thing of the past, right? Do not have understood that, within three days to you in writing must report the loss of any lost property. We were angry and a little shocked in Hamburg and just wanted to run home as fast as possible. Also got told by your staff that we could return later if we discovered something more stolen. Back home Sunday, 10/25, we noted that Samsung's tablet with accessories (everything in a plastic bag), which had been nedpackad in one of the bags, was also gone. Also missing "P-automatic exchange's" banknotes always located in the glove compartment. So how could notify in time when just your confirmation took four days to arrive? Theft notification (including Samsung and cash) in Sweden was made ​​as soon as it was possible, ie on Monday, 10/26, as evidenced by the IF the copy you received. This can you please check with my insurance company. Since their rules limiting the value of just £ 600.00 (which does not allow any compensation due to the minimum limit for payout of £ 1,500.00) is of course only regret. With respect to cash, can I get compensation for the £ 300.00 in bank notes (Swedish coins were left), who was in "Parking the stock market"? Wish otherwise get all the compensation paid in Swedish crowns, not in euros.